Our aim is to provide durable, enduring, simple, clean, and polished items. With a Limited Lifetime Warranty, we guarantee the high quality of every Qrov product and that it is free from material and manufacturing errors. According to our regulations, this warranty is valid from the date of purchase from the official Qrov website for the time specified on each product. Warranty lengths vary depending on the product. If the product is bought from an unapproved vendor, the warranty is instantly invalidated.
If you discover a manufacturing or material defects, we will, in our sole discretion, replace or repair the product in line with applicable local laws and our current warranty claims procedure. A valid proof of purchase from the company’s official web store is required for warranty claims. Unauthorized retailers’ purchases won’t be taken into consideration.
Misuse, negligence, accidents, or any modification to Qrov product are not covered by the Warranty. You should contact the operator or carrier if a product is damaged during flight or transfer since the Warranty does not apply to such damage. Additionally, we are not liable for any loss, harm, or expense brought on by using or misplacing our items. Please be aware that normal usage is not regarded as a material or manufacturing fault and is not covered by the Warranty. This includes, but is not limited to, the degradation of colors and materials with time.
We retain the right to reject any warranty claims that we consider, in our sole judgement, to be fraudulent. We will not accept false or fraudulent warranty claims. Costs related to returns such as shipping cost would be wear by buyer.
Warranty Claim processes:
Send email to [email protected]
Buyer is expected to submit adequate purchasing documentation.
Each claim must include the credit card receipt and/or the date of purchase.